Important Legal Information

Overview

The following terms, conditions, and notices (Site Rules) apply to all visitors or users of this website, and of microsites or mobile sites of our brand and line of business (e.g. MadView) that expressly adopt these Site Rules (collectively, the “website”). We may refer to our brand and line of business as “we,” “us,” or “our” throughout the Site Rules. By using this website, you agree to be bound by these rules and regulations, as they may be modified by us at any time and posted on this website. In the event of a violation of these rules and regulations, we reserve the right to seek all remedies available by law and in equity.

Our Products

All features, specifications, products and prices of products and services described on this website are subject to change at any time without notice. From time to time there may be information on this website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on this website. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the website; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. The inclusion of any products or services on this website does not imply or warrant that these products or services will be available over the Internet or in each of our stores at any particular time.

Mobile Website

We make our Website available in a mobile‑friendly format, as well. All mobile phones and iPads that have Internet access make use of the mobile site. You should be aware that some of the special features, information and pricing offered on the full html site may not show up on the mobile site.

Placing orders

Orders may be placed online or by sending an e‑mail to info@madview.com. Your order will be processed within 3 business days. Business days are Monday ‑ Saturday, excluding federal holidays within Switzerland.

MadView appreciates your trust; we will do our best to respond to all inquiries in a timely manner.

Tracking your order

After your order has shipped you will receive an e‑mail specifying your tracking number and the website where you can track your shipment. Click on the tracking link and enter your tracking number to determine the delivery status of your order.

Delivery information

Delivery is available in Switzerland, Europe, North America and Asia.  For any further countries please contact us at info@madview.com. The time will depend on your location and on the service you choose, priority or economy. For special or sizeable orders, please contact us via e‑mail at info@madview.com, or call TA-BOU beachwear store at +41 44 221 08 11.

Shipping

Orders are shipped via Swiss Post. Your order must be received and clear credit authorization by 13:00 CET. Orders placed during regular business days are typically processed and shipped within 72 business hours.

Shipping Costs

All shipping costs will be charged based on location and delivery type. MadView will cover shipping costs for all orders in Switzerland and Europe, and send them by priority service with tracking number. Each package has to be signed by customer upon arrival. For deliveries in North America and Asia,  an added charge will be made for the customs of these countries.

Pricing

Swiss laws require that we charge applicable sales tax of 7.7% on orders shipped only within Switzerland. Any order shipped abroad will not contain any sales tax from Switzerland.

Please note: the country in which you receive your goods may send you a separate invoice charging you the local tax plus additional customs or import fees. 

Payment options

The following payment methods are accepted for payment: Pay Pal, American Express, MasterCard and Visa. All orders paid by credit card, are subject to review and MadView reserves the right to request additional identification info. If we are unable to process your credit card payment, please check to ensure that you have entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. If the problem persists, please contact your credit card company.

Your credit card will not be charged until your order has been shipped. A copy of your order will be included with your shipment. At this time, MadView cannot accept payment by check or C.O.D.

Returns and exchanges

We take great pride in our reputation for quality and high standards. If for any reason you are dissatisfied with your purchase, we will assist you with a prompt refund or exchange if the following conditions are met.

MadView accepts returns and exchanges of unused items directly in one of our stores or by mail within 14 days from the date of delivery. We are happy to accept such item(s) in its original packaging, unworn, unwashed and with all original tags attached. For hygienic reasons, we cannot accept returns of any item if:

  • product shows evidence that it has been worn or used
  • item is no longer in pristine condition.

Accordingly, please try swimwear over your own undergarments!.

Refunds will be credited only to the original credit card that was used. We are only able to accept returns of merchandise purchased directly from our MadView website.

Return packages should be shipped prepaid through a traceable method such as Swiss Post, UPS or FedEx; those shipping costs are non‑refundable. We are not responsible if a package is lost when shipped by the customer. Please note that we only offer size/color exchanges. If the chosen substitute size/color is not in stock, we will contact you to confirm a refund. For alternative items, a new order must be placed.

Return Instructions:

Please return the item(s), filling out our form and specifying the reason you are returning the product, refund or exchange to:

TA‑BOU beachwear/MadView
Uraniastrasse 31,
CH‑8001 Zürich
Switzerland

MadView reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.

For any additional questions regarding our return policy e-mail us at info@madview.com or call

TA-BOU beachwear shop at +41 (0)44 221 08 11. 


Cancellations

Due to the speed of our order processing system and our policies, once an order has been processed, we cannot make any changes or cancel your order. We apologize for this inconvenience. In the event that your online purchase does not meet your expectations,
MadView accepts returns and exchanges of unused items directly in one of our stores or by mail within 14 days from the date of delivery. Please ship to:

TA‑BOU beachwear/Madview
Uraniastrasse 31,
CH‑8001 Zürich
Switzerland

All conditions that are mentioned in the previous Return and Exchanges section must be met for a cancellation to go through. If the cancellation is accepted, you will be credited only to the original credit card that was used within 72 hours.

Care

For care instructions, please see FAQ's.

Newsletter subscription

Provide your e-mail address to our Customer Service at info@madview.com or via phone at +41 (0)44 221 08 11 and we will be happy to add you to our mailing list.

Authentic MadView  verification

MadView sells its quality products exclusively through www.madview.com and in collaboration with a TA-BOU beachwear store in Zurich. MadView cannot guarantee the authenticity of MadView garments unless purchased directly from these sources. MadView is unable to guarantee that products purchased from other sources will not be counterfeit, tampered with, second-hand or of other doubtful origin. All MadView products are, without exception, 100% made in Italy.

Prohibited uses of website and services

You shall not post, transmit, redistribute, upload, or promote any communications, content or materials that:

  • contain corrupted files, viruses, or any other similar software files, the intent of which is to damage the operation of another’s computer are unlawful, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, sexually explicit, hateful, profane, indecent, racially or ethnically derogatory, or otherwise objectionable
  • contain chain letters or pyramid schemes
  • contain any unsolicited advertising, promotional materials, or other forms of solicitation to other users, individuals or entities; impersonate any person, business or entity, including us (our brand and line of business) and our employees and agents
  • encourage conduct that would constitute a criminal offense
  • give rise to civil liability
  • violate any law or exhibit any conduct that, in our judgment, restricts, impairs, interferes or inhibits any other user from using or enjoying the website and/or our related services and products.

Special notice

We have a non-tolerance policy regarding the use of our trademarks or names (e.g, of  MadView) in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition. Linking to any web page on this website is prohibited without our express written permission. Associating or juxtaposing our website or its materials (e.g. through framing or inline linking) with advertisements and/or other information not originating from our website is expressly prohibited. We do not spam at all.

Jurisdiction

We control this website from our headquarter in Zurich, Switzerland. We do not imply that the materials published on this website are appropriate for use outside of Switzerland. If you access this website from outside of Switzerland, you do so on your own initiative and you are responsible for compliance with local laws. The terms of this website shall be governed by the laws of Switzerland, without giving effect to its conflict of laws provisions.

Revisions

We may terminate, change, suspend or discontinue any aspect of this website, including the availability of any features of the site, at any time and without notice. We also reserve the right, at our sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. Accordingly, this means we may terminate the authorization, rights and license given in these Site Rules at any time and without notice. Your continued use of this website after any changes to these Site Rules are posted will be considered acceptance of those changes.

Corporate inquiries

Our headquarter is located at:

TA-BOU beachwear/Dequattro AG

Uraniastrasse 31,

CH-8001 Zürich

MV MadView AG
Lotenbach 2,

6318 Walchwil
Switzerland

T +41 44 221 08 11

info@madview.com

Zürich, 14th of May 2019