WORLDWIDE: FREE SHIPPING (tracking included)
Orders are shipped via Swiss Post. Your order must be received and clear credit authorization by 13:00 CET. Orders placed during regular business days are typically processed and shipped within 72 business hours.
All shipping costs will be charged based on location and delivery type. MadView will cover shipping costs for all orders in Switzerland and Europe, and send them by priority service with tracking number. Each package has to be signed by customer upon arrival. For deliveries in North America and Asia, an added charge will be made for the customs of these countries.
Swiss laws require that we charge applicable sales tax of 7.7% on orders shipped only within Switzerland. Any order shipped abroad will not contain any sales tax from Switzerland.
Please note: the country in which you receive your goods may send you a separate invoice charging you the local tax plus additional customs or import fees.
Returns and exchanges
We take great pride in our reputation for quality and high standards. If for any reason you are dissatisfied with your purchase, we will assist you with a prompt refund or exchange if the following conditions are met.
MadView accepts returns and exchanges of unused items directly in one of our stores or by mail within 14 days from the date of delivery. We are happy to accept such item(s) in its original packaging, unworn, unwashed and with all original tags attached. For hygienic reasons, we cannot accept returns of any item if:
- product shows evidence that it has been worn or used
- item is no longer in pristine condition.
Accordingly, please try swimwear over your own undergarments!.
Refunds will be credited only to the original credit card that was used. We are only able to accept returns of merchandise purchased directly from our MadView website.
Return packages should be shipped prepaid through a traceable method such as Swiss Post, UPS or FedEx; those shipping costs are non‑refundable. We are not responsible if a package is lost when shipped by the customer. Please note that we only offer size/color exchanges. If the chosen substitute size/color is not in stock, we will contact you to confirm a refund. For alternative items, a new order must be placed.
Please return the item(s), filling out our form and specifying the reason you are returning the product, refund or exchange to:
MadView reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.
For any additional questions regarding our return policy e-mail us at email@example.com or call
TA-BOU beachwear shop at +41 (0)44 221 08 11.